Why choose us?
We are the best business tool for communicating with customers.
Experience
We specialize in the management and operation of marketing campaigns for the health industry, which allows us to offer solutions flexible and adaptable to the changing needs of your business, customers and industry business.
Efficiency
When you outsource our marketing services with us, your company not only focuses and strengthens your business with the help of an expert, but also benefits from the advantages of an outsourcing, including greater capacity to adapt to demands variables and lower costs of contact to achieve economies of scale.
Quality
We have an area of quality management by qualified professionals with ad hoc technology to monitor and evaluate the performance of each project, to timely capture training needs or correct those weaknesses in the care of a service.
Services
We are a capable, innovative, influential, responsible and hard-working company that offers services such as:
Be there when your audience is surfing the net.
We’ll help you capture your audience’s attention while they’re browsing their favorite websites by designing and creating captivating ads tailored to your message and your customers’ interests.
Thriving Social Presence = Thriving Business. Social media marketing offers an invaluable opportunity to show your brand’s human side, build trust, and cultivate an audience receptive to your message. At the same time, it can also drive traffic to your website, increase sales, boost your search engine rankings, and even facilitate customer service.
Email MarketingRemain in your customers’ minds. Through engaging, relevant content, emails educate and engage your audience with special offers, news, and information – professional, yet personalized to resonate with recipients’ needs. Email marketing also reinforces your social media presence, where your messages may be lost in the feed.
Earn your place in the buyer-driven market.
By attracting new prospects through engaging content, your business will naturally generate more web traffic, leads, and sales conversions over time. Our strategies combine tools with expertise to deliver the most qualified lead traffic and the greatest impact for your marketing efforts.
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you.
Contact us
We are an excellent company to work with a friendly atmosphere, trained staff, opportunity to grow and develop, with more than 10 years of experience in the market.
Technologies used by our company:
PBXDigital telephone exchanges able to efficiently distribute calls from clients to agents.
IVR (Interactive Voice Response)Gateway to our system, where we welcome through menus automatic speech. Interact with clients, automates and optimizes called care at lower costs. When service needs it can use the IVR ( menu options) to provide a fully automated service or to direct the call to an agent with all information collected with the IVR.
CTI (Computer Telephone Integration)Allows interaction with PBX and IVR platform of agents, making the data captured IVR and call intelligently assigns the most qualified agent to resolve the query.
Platform that interacts with databases of customers, records transactions and brings a track record of these. Provide reporting various levels of contacts and solution state for subsequent management.
Data SecurityThe data are subject to a rigorous process of storage and access control. They are located at strategic high availability servers, both data and applications. Double backup is done by automatic processes, which operate according to policies defined and are stored in warehouses security.
Recording SystemTool support for the management of Quality Control . To evaluate the quality of service delivered to the customer and to record for security talks.
Our Work Environment
- All
- Office
- Lounge
- Classroom
Company Profile
Mission
Provide fast and accurate solution to our end users, achieving a high level of satisfaction of our Clients. This results in a strong vocation for customer service, through a constant concern for meeting their demands and exceed expectations.
Vision
Be the best call center in innovation, productivity and quality of service for our customers and end users.
Values
Honesty, Integrity, Efficiency, Productivity, Agility, Speed and Effectiveness.